FAQ
How do I access it?
After your purchase, a download link will be sent to your email, allowing you to access your product easily.
If you do not receive the email within 24 hours due to any technical issues, please contact our support team for assistance. Email: support@growflax.com
How long does it take to receive access/delivery?
Once your payment is successfully completed, access to your product will be granted immediately.
However, if you don’t receive it within 24 hours due to any system error, feel free to reach out to us. We’ll help you promptly.
Email: support@growflax.com
What if I enter the wrong email during purchase?
If you enter the wrong email by mistake, don’t worry. Just contact our support team with your order details or payment confirmation, and we’ll help you correct it and resend your access.
Will I get a tutorial or guide?
Yes! A step-by-step tutorial or guide is included to help you understand how to use the product effectively. You’ll receive it along with the product.
Can I use this if I’m a beginner?
Yes, definitely! Our product is designed to be beginner-friendly. You don’t need any advanced skills or prior experience. Everything comes with clear instructions or tutorials to help you get started easily.
Is this a monthly subscription?
No, this is a one-time payment. No recurring charges.
Can I download it to my device?
Yes, you can download it to your computer, tablet, or phone.
Does this work with Excel or Google Sheets?
Yes, the template works seamlessly with both Excel and Google Sheets (depending on the version you choose).
Can I customize it?
Absolutely! You can change texts, colors, currencies, and more to fit your needs.
Can I change the currency?
Yes, most templates allow you to change the currency symbol easily.
Is it compatible with my device?
It works with any device that supports Excel, Google Sheets, or PDF (depending on product type).
Is my data safe and secured?
Yes, we do not collect your private data through the template. Your data remains on your device or cloud.
Do I need to pay for future updates?
No. Once purchased, you’ll receive all future updates for free.
How do I input my data?
Simply follow the provided instructions in the template or user guide.
Can I resell your template?
No. All templates are for personal or business use only. Reselling, redistribution, or claiming it as your own is prohibited.
Do you offer refunds?
Since this is a digital product, we generally don’t offer refunds. However, if you face any issues, feel free to contact us.
Can I use this for multiple businesses or projects?
Yes, as long as it’s for your own use and not redistributed or resold.
Can I use this for multiple businesses or projects?
You can reach us via email at support@growflax.com , and we’ll respond within 24–48 hours.